Guiding employees
Working remotely now also means managers are probably facing the novel challenge of managing employees virtually.
Given the lack of in-person interaction, it is more important than ever to make sure your direct reports feel supported, guided and listened to.
Help employees to maintain structure, by putting in place a daily catch-up call.
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This can help to increase your employee’s motivation making them feel cared for and in touch with the organisation during this unstable time.
Also, consider putting in place virtual coffee breaks so that colleagues can chat informally and not about work.
Use technology
We’re lucky that modern technology enables us to communicate with one another with reasonable ease during these challenging times, where face-to-face communication is no longer an option.
However, technology doesn’t always run smoothly. Test runs of your chosen software ahead of client calls are always beneficial.
Additionally, inviting attendees to start the session a few minutes early to deal with any log-in issues can also be reassuring, especially for those new to the technology.
Video call
Where possible, get everyone logged into a video call. This can help to make the meeting feel a little more similar to what we already know, make things feel a little more personal and keep people more engaged. It’s also good to provide a dial in option.
Bearing in mind that engagement can slip in virtual meetings, it is useful to remind your meeting participants that they should ask questions and add comments as they would in a face-to-face meeting.