Kilkenny-based shower enclosure company Merlyn Showering has won the Customer Services Centre of the Year (Small) award at the 2024 CCMA Awards.
It is the third time Merlyn has earned this accolade, showcasing its dedication to excellence in customer service.
Offering premium shower enclosures to markets in the UK, Ireland, and France, Merlyn has built its business on the ethos: “To deliver on everything we promise to our customers.”
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The CMMA judges noted the mantra is a driving force for Merlyn’s 34-strong customer service personnel team.
They also noted the company demonstrates an integrated approach to serving customers, with collaboration between all departments.
Customer experience director at Merlyn Showering Kathy Egan commented: “Winning this award for 2024 reflects the continuous high performing results of this team but above all its passion and commitment to delivering solutions every day to all Merlyn customers.
“At Merlyn, we believe that a great product deserves an equally great experience, and our Customer Experience team embodies that philosophy by consistently achieving high-performing results.
This recognition is an award for everything we stand for as a company.”
Sintered stone manufacturer Neolith has launched Calacatta Roma and Cappadocia Sunset, inspired by nature and classical architecture, and for use in kitchens or bathrooms walls, floors, in gardens or facades.
They belong to The New Classtone and Fusioncollections which interpret marble and natural stone, respectively, and boast Neolith’s antibacterial NeolEAT technology.
Inspired by Ancient Rome, Calacatta Roma (pictured top) pays homage to Italian Carrara marble, with ochre and grey veins in a white background.
While the Cappadocia region, in central Turkey, with its rock formations formed by volcanoes and underground cities, has inspired Cappadocia Sunset (pictured below).
Just like all of Neolith’s surfaces, Calacatta Roma and Cappadocia Sunset are resistant to heat and atmospheric conditions, are 100% recyclable, and do not contain added quartz to their formulation.
Mar 14, 2024
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