One of the UK’s largest independent merchants MKM Building Supplies has selected KBB software supplier ArtiCAD as a partner.
Founded in 1995, MKM Building Supplies has a network of over 130 branches and offers advice, design services and project solutions to trade professionals and homeowners.
The partnership will see MKM use ArtiCAD’s flagship software ArtiCAD-Pro for presentations, alongside its pricing, ordering and business management solution KBB Connect, to enhance the design journey for customers and staff.
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National showroom sales manager at MKM Charotte Deprez said: “At MKM, our customer-first ethos is at the heart of everything we do. ArtiCAD stood out as the ideal partner to help us enhance our design services, enabling our customers to access exceptional detailed 3D visuals and comprehensive customer quotations quickly.
“From the beginning ArtiCAD have been professional, helpful and friendly and above all accommodating to our specific requirements
We’re excited about the potential of this collaboration to further enhance our service and strengthen our position as the UK’s leading independent builders’ merchant.”
Reportedly, a key factor in MKM’s decision to partner with ArtiCAD was the platform’s cloud-based architecture, so the software remains up-to-date and enables staff to access the platform from anywhere.
As part of the onboarding process, ArtiCAD’s training team provided tailored, hands-on sessions to 238 designers across four key locations: Hull, Watford, Glasgow, and Bristol.
Customer success & training manager at ArtiCAD Jacob Watts said: “Our goal was to ensure that every member of the MKM team felt confident and excited about using ArtiCAD software, and the feedback has been incredibly rewarding.
“The sessions were tailored to meet the specific needs of each team, and it’s great to see how much they valued the clarity and effectiveness of the training.
“It’s rewarding to see users already creating some stunning renders – a true testament to the system’s capabilities and ease of use.”
Sales director at ArtiCAD Neil Metcalf concluded: “We’re thrilled to partner with MKM, a company whose commitment to exceptional customer service mirrors our own.
“This collaboration represents a significant step forward for both of us. With ArtiCAD’s innovative design and pricing solutions, MKM can offer customers faster, more accurate, and visually impressive designs.
“Together, we’re not only enhancing the design process but also empowering MKM’s teams to deliver an even higher level of service and confidence in every customer interaction.”