Franke appoints field service technicians
Franke has appointed two new field service technicians to provide technical support to customers with boiling water taps, cooker hoods, and waste disposal units.
Sink, tap and appliance manufacturer Franke has appointed two new field service technicians to provide technical support to customers with boiling water taps, cooker hoods, and waste disposal units.
Pictured left to right Cody Norton and Martin Collomosse
Cody Norton and Martin Collomosse have joined the five-strong Franke’s Field Service team, covering the Midlands and East and the North respectively.
With hands-on experience and knowledge of plumbing and gas fitting, they have been employed for their skill set to carry out this consumer facing role.
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Both will visit customers’ homes or provide remote support to diagnose and repair issues with Franke products.
They are also available to offer training to retailers on product installation in showrooms and to provide advice on technical and maintenance enquiries.
Franke’s aftersales service includes an optional annual maintenance package for its instant boiling water taps, 360° support from the Consumer Care team for all customer enquiries, online maintenance videos and guides plus a product registration service.
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Sintered stone manufacturer Neolith has launched Calacatta Roma and Cappadocia Sunset, inspired by nature and classical architecture, and for use in kitchens or bathrooms walls, floors, in gardens or facades.
They belong to The New Classtone and Fusioncollections which interpret marble and natural stone, respectively, and boast Neolith’s antibacterial NeolEAT technology.
Inspired by Ancient Rome, Calacatta Roma (pictured top) pays homage to Italian Carrara marble, with ochre and grey veins in a white background.
While the Cappadocia region, in central Turkey, with its rock formations formed by volcanoes and underground cities, has inspired Cappadocia Sunset (pictured below).
Just like all of Neolith’s surfaces, Calacatta Roma and Cappadocia Sunset are resistant to heat and atmospheric conditions, are 100% recyclable, and do not contain added quartz to their formulation.
Mar 14, 2024
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