Parent company of Imperial Bathrooms and Whiteville Ceramics, IBC Group, has  welcomed Lisa Douglas to the newly-created role of internal sales manager.

The position will see her support and strengthen the work carried out by the key account management team along with tasks surrounding export and retail, order processing and after sales co-ordination.

Douglas has acquired a wealth of experience from working in a range of commercial sales and administrative roles.

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Prior to her joining the IBC Group, she worked at Neoperl UK for seven years, starting out as customer service manager and then becoming commercial manager.

She also spent eight years as company administration manager at Aquaflow Regulators, where she provided invaluable office and business support.

Lisa Douglas commented on her new appointment: “I am both excited and proud to be joining the growing team at IBC Group, having long admired the brand as the number-one manufacturer of finely crafted British bathroom products in the UK and more recently, contemporary Egyptian sanitaryware.

“As a highly motivated individual with strong passion for delivering tangible results, I feel more than ready to undertake every aspect of my new internal sales role.

“It is very clear that I have joined at a time when concerted plans for growth and expansion are in the pipeline and I intend to play my part in fully supporting the company’s creative journey and sales-path of the future.”

Graham Bucktrout, managing director at IBC Group commented “Lisa is both committed and focussed, and her friendly management style makes her a welcome addition to our growing sales force.

“Her quality experience involves strong analytical and organisational skills, along with an in-depth understanding of the sales administration process, will stand her in good stead and whilst the past year has presented many challenges, we are proud to have continued to moving forward at pace.”

“As the market re-opens and we embark on a new phase of business and sales opportunities, I have every confidence in our team and know that Lisa will be integral in all we do” adds Graham.