Kudos appoints customer services manager

Kudos Showers has appointed Michael Brewins as customer services manager based at its Holme factory and office site in Cumbria.

10 Dec, 24

Kudos Showers has appointed Michael Brewins as customer services manager based at its Holme factory and office site in Cumbria.

Kudos appoints customer services manager

He brings a wealth of experience from previous customer service roles, including at BT, and will oversee a four-strong team.

Commenting on his new role, Brewins said: “I chose Kudos Showers not only for its strong reputation for quality and innovation within the bathroom and shower industry, but because it prioritises and measures customer satisfaction and continuous improvement.

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“I’ve spent the last nine years managing and developing a customer-focused team at BT and my goal at Kudos is to continue to build on the great work that has been done to further elevate the customer experience.”

Sales & marketing director for Kudos Nick Graville stated: “We’re thrilled to welcome Michael to our customer services team. His experience will significantly enhance the quality of service we provide.

“We have a longstanding reputation for delivering best-in-class customer service, and Michael’s addition to the team will further strengthen that reputation.”

Kudos has designed and manufactured shower products at its Cumbria facility since 1999.

Now trading as Ronal Bathrooms UK, following the rebrand of its parent company from SanSwiss to Ronal Bathrooms, its manufactures shower enclosures, shower trays, overbath screens, and wetrooms,  sold via bathroom showrooms and merchants.

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