UK KBB distributor PJH has appointed Dawn Kennedy to the newly-created role of learning and development manager.

She will lead a team tasked with providing all employees with the knowledge and skills to fulfil their role effectively and empowerment to support PJH being its customer’s First Choice.

A core tool in the Learning and Development strategy is the company’s internal platform “ELSA” – “Engage, Learn, Support & Achieve” which Kennedy will be championing across the business.

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Kennedy brings to the role a wealth of experience having joined the company in the Customer Experience team in 2000.

She has worked in numerous roles across many departments gaining in-depth knowledge of the whole business.

As such Dawn has a combination of experience and knowledge plus a real passion for the development of people.

Speaking about the appointment, CEO of PJH Richard George said: “Much of the success of PJH is down to the continued investment in its employees – we are committed to being our Employees’ First Choice.

“Having Dawn leading our Learning and Development strategy will ensure all employees have the skills and knowledge to undertake their individual roles.

“ She will focus on adding to the many various training resources PJH already offers, driving the success of the ELSA initiative and ultimately improving our ability to be our Customers First Choice.”

Dawn Kennedy commented on her new role: “I’ve always loved supporting people, to help them grow and develop in their role within PJH.

“This new position allows me to continue this ‘love’ helping potentially everyone within the company to achieve their full potential.”